Provide clinical support to PINE physicians and patients in a fast-paced environment while handling multiple clinical and administrative tasks including rooming patients, collecting patient health information, gathering outside patient records, answering a high volume of incoming phone calls and messages, completing physician orders, obtaining Prior Authorizations.
Perform procedures under supervision of physician or nurse practitioner Assists Providers in exam rooms Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patent's electronic medical record Provide instructions to patients as instructed by Provider Obtaining Prior Authorizations through patient insurance companies Ensure all related reports, labs and information available in patients' medical records prior to their appointment Register patients during the Check-In process at time of arrival and Check-Out patients during time of departure Answer telephones if not involved with a patient Schedule patients and make follow-up reminder calls within established guidelines Welcomes patients and visitors as they enter the office Verify patient demographic information and insurance information. Input and correct insurance information, collect and post co-pays, and balance and close out at the end of day Print missed appointment letters, mail and scan Keep exam rooms stocked with adequate medical supplies, maintain instruments Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls Triage and process messages from patients and other staff to Providers Maintain all logs and required checks Display ability to work in a team environment Travel to all offices required All other duties as assigned by Director of Clinical Services or Executive Director
Required Education and Experience:
High school diploma; some college preferred
Medical Assistant course completion
Medical assistant certification (preferred)
2+ years of clinical experience
Knowledge of Electronic Health Records
Knowledge of health insurance plans
Exceptional customer service and phone etiquette
Ability to work with minimal supervision
Ability to multi-task, set priorities, and manage time effectively
Patient focused and adaptability to different personality types
What We'll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at