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Job Description

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

NOTE: This role is 5 days onsite supporting our Banking client in Fairfield, CA.

About the role:
As a Network Analyst, you'll work with large, complex network systems and help maintain the infrastructure that's critical to the world of global fintech. This will involve upgrading systems and software and deploying network devices such as routers, switches, load balancers and firewalls. You are the end-to-end owner of network infrastructure. You design and manage network security frameworks to support all hosted environments. You own information security and network reliability and they are at the core of your thought processes.

About the team:

FIS' Systematics Account Team supporting our client works onsite with our client providing technology support services for key areas supporting their business objectives.Our team is comprised of both tenured FIS senior level subject matter experts and experts that are relatively new to the FIS family.Our team works closely with each other and with our client partners without the classic vendor/client barriers. We are one team working towards successfully achieving common business goals.

What you will be doing:

This position is part of a hands-on network administration team entirely responsible for the network from design through implementation and ongoing support.Team members will receive requests from colleagues and escalations from other support teams, both internal and external. Specific duties for this position are:

• Responding to customer requests potentially communicating with multiple layers of management and staff, escalating to senior analysts.

• Reviewing SIEM Logs and working with senior analysts for remediation. Reviewing Security Scanning logs for vulnerabilities applicable to our environment.

• Traveling to remote locations to remediate issues with Switches, Wireless Access Points.

• Responding to network support issues requiring knowledge of network fundamentals.

• Reviewing network equipment release notifications and working with team to assess implementing upgrades.

• Assisting senior analysts with complex projects.

• Reviewing and implementing network appliance security changes with direction from senior analysts.

• Updating documentation for accuracy.

• Capability to work some Holidays and weekends as needed

What you will need:

• Excellent written and verbal communication skills

• Working knowledge of network technologies and IT technologies

• Skilled with Microsoft products such as Excel, Word, Visio, Outlook, Teams

• A bachelor's in a technical discipline or the equivalent experience.

Added bonus if you have:

• Bank ATM monitoring and repair experience would be desirable

• Printer Configuration knowledge is beneficial

• PC and Thin Client Terminal and Installation knowledge (Windows 10)

What we offer you:
At FIS, we are as committed to growing our employees' careers as our own business. We offer:

• Opportunities to innovate in fintech

• Inclusive and diverse team atmosphere

• Professional and personal development

• Resources to contribute to your community

• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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