Oversee all aspects of the daily operation of the kitchen and food production areas. Provide training for all staff and meet corporate quality standards, establish and enforce food specifications, portion controls, recipes and sanitation. Know and enforce all local health department sanitation laws. Check food purchases for proper ordering, quality and price structure. Ov

Work with Guest Services Manager to train and monitor front office staff. Monitors Guest Service Scores daily and takes action to improve guest satisfaction through training, coaching and problem resolution. Communicates with the Engineering Department regarding any maintenance requests from the guests. Communicates with the Housekeeping Department regarding guest rooms a

Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash

Approach all encounters with guests and employees in a friendly, service oriented manner. Comply at all times with standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit che

Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation. Respond to guest requests in a timely, friendly and efficient manner. . Take guest food and/or beverage orders and input orders in appropriate point of sale system. Retrieve and deliver food and beverage orders in a timely manner. Ensure guest satisfaction throughout th

Serve food and beverage items to guests in a friendly, enthusiastic, professional and timely manner. Must attend all designated pre event meetings. Must be able to understand how to read a Banquet Event Order (BEO), including a room diagram. Gather and coordinate all equipment necessary to service banquet event. Maintain a clear and obstruction free service corridor. Perf

Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation. Respond to guest requests in a timely, friendly and efficient manner. . Take guest food and/or beverage orders and input orders in appropriate point of sale system. Retrieve and deliver food and beverage orders in a timely manner. Ensure guest satisfaction throughout th

Welcome guests and ascertain their dining needs. Seat guests and manage the seating chart. Monitor restaurant activity to determine seating and dining flow. Perform opening and closing duties, as needed. Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. Ensure knowledge of menu, specials and promotions. Respond to gues

Performs shift opening and closing duties in accordance with manager's checklist. Initiates guest interaction through seeking and soliciting feedback from guests, implementing service recovery tools when necessary. Properly executes revenue and check control procedures on shift. Assists manager to select, train and deliver on going performance feedback to associates to en

Provides personalized service to all guests. Consistently prepares drink orders in accordance to both franchise and Stonebridge guidelines. Maintains register and bank. Maintain accurate cash sheet. Responsible for cash drawer balancing. Regularly communicates and converses with all guests. Sets up and maintains the pastry and drink displays in an attractive abundant look

Supervise housekeeping staff, including room attendants, laundry attendants, public area attendants and inspect, train and supervise room attendants to ensure all rooms and public areas meet established cleanliness and quality standards. Provides open communications, training, coach and counsel and provides performance feedback to ensure maximum efficiency. Monitors the c

Provides personalized service to all guests. Consistently prepares drink orders in accordance to both franchise and Stonebridge guidelines. Maintains register and bank. Maintain accurate cash sheet. Responsible for cash drawer balancing. Regularly communicates and converses with all guests. Sets up and maintains the pastry and drink displays in an attractive abundant look

Responds in a courteous and timely manner to all guests' questions, complaints or requests. Performs maintenance andrepair work on the interior and exterior of building, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating/air conditioning (HVAC) ventilation, water treatment systems and swimming pools. Conduct inspections for Preventati

Assist and approach all guests in a sincere, courteous and service oriented manner, and whenever possible, goes the extra mile to ensure total guest satisfaction. Learn guest's name and uses them to address them. Remember regular guest's favorite drinks. Perform cashier duties following both Stonebridge Companies and the Franchise standards, while ensuring quality service

Cleans guest rooms to exacting standards. Essential Duties and Responsibilities Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble an